Clearing Cookies

For your Desktop or Phone

There are many platforms that can be used when accessing your online banking such as:

  • Google Chrome on a computer, or a phone.
  • Safari on a Mac computer, iPhone or iPad.
  • Microsoft Edge on Windows.
  • Firefox on a computer, Android, iPhone or iPad.
  • Samsung Internet on an Android.

Google Chrome

On a computer:

  • Click the three dots in the top right corner of the screen.
  • Select the "More tools" option.
  • Click "Clear browsing data".
  • Select a time range under "Advanced".
  • Check the boxes that say, "Cookies and other site data" and "Cached images and files".
  • Click the "Clear data" button at the bottom of the pop-up. This will clear your browser data for Chrome.
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On an iPhone or iPad:

  • Click the three dots in the bottom right of the screen.
  • Click on the "History" button on the menu screen that pops up. On the iPhone or iPad, you may have to swipe to find this option.
  • Click "Clear browsing data" on the lower left part of the screen.
  • Tap on the "Cookies, Site Data" and "Cached Images and Files".
  • Hit the "Clear browsing data" at the bottom of the screen.
  • Select the time range you wish to clear.
  • Finally, hit the "Clear browsing data" pop up. This will clear your browsing data for Chrome.

Safari

On a Mac computer:

  • Click on Safari in the top left and click on settings. If you have an older version it might say "Preferences" instead.
  • Click on "Privacy" and select "Manage website data".
  • Select the sites you want to clear your cookies for (ex: State Bank of Chilton).
  • Hit the "Remove all" option. This will clear your browsing data for Safari.
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On an iPhone or iPad:

  • On your iPhone or iPad go to the settings app.
  • Scroll down until you see Safari listed, then click on it.
  • Once you're the Safari tab, scroll down and click the "Clear history and website data", it will be located in the middle of the screen.
  • Hit "Clear data and history". This will clear your cookies for Safari.

Microsoft Edge

On Windows:

  • Open up a browsing page and click on the three dots in the top right corner.
  • Towards the bottom, there will be a "Settings" option. Click on that.
  • When the settings open, click on the "Privacy, search, and services." on the lefthand side.
  • Then, on the right side click on the "Choose what to clear" and choose the length of time preferred in the time range menu.
  • Hit the "Cookies and other site data" as well as "Cached images and files".
  • Hit "Clear now". This will clear your cookies and browsing data for Microsoft Edge.

       

 

 

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Firefox

On a computer:

  • Go to a browsing page in Firefox and click on the three horizontal lines in the top right corner of the screen.
  • Towards the bottom will be the "Settings" button, click on that.
  • Once the settings open, click on "Privacy and security" on the lefthand side.
  • Then, on the righthand side click the "Clear data" button.
  • You will want to click on "Cookies and site data" and "Cached web content", then click "Clear".
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On an iPhone, iPad, or Android:

Android:

  • Click on the three dots in the top right corner of the screen.
  • Tap on "Settings" within the menu.
  • Click on "Delete browsing data".
  • Choose what you want to delete such as the "Cache" and "Cookies" and select "Delete browsing data".
  • Hit the "Delete" button to confirm. This will clear your cookies and browsing data for the Android.

iPhone or iPad:

  • Hit the three horizontal lines in the bottom right corner of the screen. Then tap on "Settings".
  • Click on "Data management" and hit "Clear private data".
  • When the "Ok" button pops up, click it. This will clear your cookies and browsing data for the iPhone or iPad.

Samsung Internet

On an Android:

  • Click on the three lines in the bottom right of your screen and tap on "Settings".
  • Once you're in the settings app, click on the "Personal browsing data" in the Privacy section.
  • Click on "Delete browsing data" by the top of the page.
  • Click on the boxes "Cached images and files" and "Cookies", then tap the "Delete data" button. This will clear your cookies and browsing data for an Android.

 

 

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